It will come as no surprise that truth matters. Moving beyond that simple statement it is possible to go deeper – consider umwelt . The idea that personal experience of an organism defines everything without share common experiences it is difficult or perhaps impossible to relate to each other.
Now place this in the context of an organization, then consider a director and an employee. While many aspects of their experience will be shared, as many aspects will vary perhaps wildly. This is exactly why clear and simple history is so important.
What this means for us all is that we must take action to understand the perspective of others. Organizations survive, thrive or fail largely as a result of the people within them. The relationships between those people need trust, respect and an appreciation of the differing experiences everyone will bring to any given situation. Organizations that fall into that thrive group will be those where a culture exists that appreciates umwelt and its impact.